This Privacy Policy explains what personal data ck66 collects from players in Pakistan, how that data is used, who it may be shared with, how it is protected, and what rights you have over your own information. Please read this document carefully — it matters.
These cards capture the spirit of the ck66 privacy commitment. The complete legal text follows below and governs in all cases where there is any ambiguity.
ck66 collects only the personal data that is necessary for running the platform — account management, payment processing, KYC compliance, responsible gaming, and customer support. Data is not collected speculatively or for undisclosed purposes.
All data transmitted between your device and the ck66 platform is protected by 256-bit SSL/TLS encryption. Account data is stored on secured servers with access controls, audit logging, and regular security reviews conducted by the platform operations team.
ck66 players have the right to access their personal data, request corrections, and in eligible circumstances request deletion. These rights can be exercised by contacting the ck66 support team. Requests are processed within 30 days of receipt.
ck66 does not sell personal data to third parties for marketing or commercial profiling purposes. Data shared with third-party service providers is limited strictly to what is necessary for them to perform their contracted function for the ck66 platform.
Personal data is not kept indefinitely. ck66 maintains defined retention schedules based on regulatory requirements and operational necessity. Account data is typically retained for a minimum of five years post-closure to satisfy anti-money laundering obligations under the platform's international license.
When ck66 changes how it handles your data in a material way, players are notified via the registered email or mobile number before those changes take effect. This policy is always publicly accessible on the ck66 platform so you can review it at any time.
Important: By using the ck66 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue use of the ck66 platform and contact support to request account closure.
1.1 This Privacy Policy applies to all personal data collected and processed by ck66 in connection with the operation of its online gaming and sports betting platform, accessible at ck66.games. It covers data collected from registered players, visitors to the platform, and individuals who contact ck66 customer support.
1.2 ck66 is committed to protecting the privacy and security of all individuals whose personal data it processes. This commitment is not merely a regulatory formality — it reflects a genuine recognition that privacy is a right that every ck66 player is entitled to exercise.
1.3 This policy should be read alongside the ck66 Terms and Conditions, which govern the overall relationship between ck66 and its registered players. In the event of any conflict between this policy and the Terms and Conditions on a privacy matter, this Privacy Policy takes precedence.
1.4 ck66 serves players primarily across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and Peshawar. This policy is designed to be compliant with ck66's international licensing obligations and applicable data protection standards.
2.1 For the purposes of this Privacy Policy, ck66 acts as the data controller in respect of personal data collected through the ck66 platform. As data controller, ck66 determines the purposes and means by which your personal data is processed.
2.2 Where ck66 engages third-party service providers to process personal data on its behalf — such as payment processors, game studios, identity verification providers, and customer support platforms — those providers act as data processors and are bound by contractual obligations that mirror the data protection standards described in this policy.
2.3 For all privacy-related enquiries, requests, and complaints, players may contact the ck66 support team via live chat inside the platform, or by writing to: [email protected] (plain text — not a clickable link).
3.1 ck66 collects personal data across several categories, depending on how you interact with the platform. The following table outlines the main categories of data collected:
| Category | Examples of Data | Why Collected |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, gender, photograph (for KYC) | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address, residential address | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, deposit and withdrawal history | Payment processing, withdrawal verification, AML compliance |
| Gaming Activity | Bet history, game sessions, win/loss records, bonus usage, session duration | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Customer support, complaint resolution, quality assurance |
| Preferences Data | Responsible gaming settings, notification preferences, language settings | Personalisation, responsible gaming compliance |
3.2 ck66 does not collect special category data (such as health information, political opinions, or biometric data) except where expressly required by its licensing authority for specific regulatory purposes, in which case players will be notified separately.
4.1 Directly from you — when you register for a ck66 account, complete KYC verification, make a deposit or withdrawal, contact customer support, adjust your account settings, or participate in any ck66 promotion.
4.2 Automatically — as you use the ck66 platform, technical data is automatically collected through your device and browser, including your IP address, session data, login timestamps, and in-game activity logs. This automatic collection is necessary for platform security, fraud detection, and responsible gaming monitoring.
4.3 From third parties — ck66 may receive data about you from identity verification providers (used for KYC), payment processing partners (such as JazzCash and EasyPaisa), and fraud prevention services. Such third-party data is only used for the specific purpose for which it was obtained.
4.4 From cookies and similar technologies — ck66 uses cookies and similar tracking technologies to maintain session continuity, remember your preferences, and analyse platform usage. Further details are provided in Section 11 of this policy.
5.1 ck66 uses the personal data it collects for the following purposes:
5.2 ck66 does not use automated decision-making (including profiling) in ways that produce significant legal or similarly significant effects on players, except where required for fraud detection and prevention, in which case players have the right to request human review of any decision made.
6.1 ck66 processes personal data on the following legal bases:
7.1 ck66 does not sell your personal data. Data is shared with third parties only in the following circumstances and only to the extent necessary:
7.2 In the event that ck66's business is subject to a merger, acquisition, or restructuring, player data may be transferred to the successor entity. Players will be notified of any such change and the successor entity will be bound by the terms of this Privacy Policy or will provide equivalent protections.
8.1 As an internationally licensed gaming platform, ck66 and some of its service providers operate in multiple jurisdictions. Accordingly, your personal data may be transferred to and processed in countries outside Pakistan.
8.2 Where personal data is transferred internationally, ck66 takes steps to ensure that appropriate safeguards are in place — including contractual obligations requiring recipient organisations to maintain standards of data protection equivalent to those described in this policy.
8.3 By using the ck66 platform, you acknowledge that your data may be processed outside Pakistan as described in this section, and you consent to such transfers where they are necessary for the provision of ck66's services.
9.1 ck66 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by ck66's licensing obligations:
9.2 Where data is retained solely to meet regulatory obligations following account closure, access to that data within ck66 is restricted to personnel with a specific need for such access as part of a compliance or audit function.
10.1 ck66 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
10.2 Despite these measures, no platform can guarantee absolute security. Players are reminded to use strong, unique passwords for their ck66 accounts, to log out after each session particularly on shared devices, and to report any suspected unauthorised account access to ck66 support immediately.
ck66 will never ask for your password by email, live chat, or any other communication channel. If you receive any message purporting to be from ck66 that requests your password or full payment details, treat it as a phishing attempt and report it to support immediately.
11.1 ck66 uses cookies and similar technologies — including local storage and session tokens — to operate the platform effectively. The following categories of cookies are used:
11.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the ck66 platform. Disabling other cookie categories will not prevent you from using the platform but may affect some features.
12.1 Subject to applicable law and ck66's regulatory obligations, you have the following rights in respect of your personal data held by ck66:
Request a copy of the personal data ck66 holds about you. ck66 will provide this within 30 days of receiving a verified request.
Request correction of inaccurate personal data. Update basic account details directly in your account settings, or contact support for corrections to verified identity data.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to ck66's mandatory regulatory retention obligations.
Request that ck66 restricts processing of your data in specific circumstances — for example, while the accuracy of data is being contested.
Request your personal data in a structured, commonly used, machine-readable format where processing is based on consent or contractual necessity.
Object to processing of your data based on legitimate interests, including direct marketing. Marketing objections are actioned immediately upon receipt.
12.2 To exercise any of the above rights, please contact ck66 support via live chat inside the platform or write to [email protected]. Requests will be acknowledged within 5 business days and actioned within 30 days. ck66 may require identity verification before processing certain requests to protect against fraudulent data access requests.
12.3 Where ck66 is unable to fulfil a request due to regulatory obligations, it will explain the relevant obligation and advise what relief is available.
13.1 The ck66 platform is strictly for individuals aged 21 and above. ck66 does not knowingly collect personal data from individuals under the age of 21.
13.2 If ck66 discovers or has reasonable grounds to suspect that a registered player is under the age of 21, it will immediately suspend the account, initiate a mandatory age verification process, and if the player is confirmed to be underage, permanently close the account and take all steps necessary under its licensing obligations, which may include forfeiture of any balance in the account.
13.3 If a parent or guardian becomes aware that a minor has registered on ck66 or shared personal data with the platform, they should contact ck66 support immediately to report the matter. ck66 will take prompt action to close the account and delete any data associated with the underage individual to the extent permitted by regulatory obligations.
21+ Commitment: Age verification is mandatory before any withdrawal is processed on ck66. CNIC-based identity verification is the primary verification method. ck66 will not release funds from an account where age verification has not been successfully completed.
14.1 With your consent, ck66 may send you promotional communications including bonus offers, PSL season promotions, new game launch announcements, and platform news — via SMS to your registered mobile number, by email, or through in-platform notifications.
14.2 You may opt out of marketing communications at any time by:
14.3 Opting out of marketing communications will not affect the delivery of transactional communications that are necessary for the operation of your account — such as deposit confirmations, withdrawal notifications, account security alerts, and support responses.
14.4 ck66 does not share your contact data with third parties for the purpose of marketing their own products or services to you. All marketing communications from ck66 relate solely to ck66's own products and promotions.
15.1 ck66 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the way the platform operates. The updated policy will be published on this page with a revised effective date.
15.2 Where changes are material — meaning they significantly affect how ck66 uses your personal data or the rights available to you — ck66 will notify registered players via their registered email address or mobile number at least 14 days before the changes take effect.
15.3 Continued use of the ck66 platform following notification of policy changes constitutes acceptance of the revised policy. If you do not accept the revised policy, you should discontinue use of the platform and contact support to request account closure.
16.1 For any questions about this Privacy Policy, to exercise your privacy rights, or to raise a concern about how ck66 handles your personal data, please contact the ck66 support team via:
16.2 ck66 aims to resolve all privacy-related complaints within 30 days of receipt. Where a complaint cannot be resolved to your satisfaction, you have the right to escalate the matter to ck66's licensing authority in accordance with the complaints procedure established under ck66's gaming license.
16.3 For responsible gaming concerns — including self-exclusion, deposit limits, and cooling-off periods — please visit the Responsible Gaming page or contact support directly for immediate assistance. Responsible gaming requests are treated with priority.
Your data is protected. Your games are audited. Your payments run through JazzCash and EasyPaisa. Explore Pakistan's premier gaming platform — cricket betting, Teen Patti, slots, and live casino, all in one place. 21+ only.
21+ only. Gambling involves financial risk. Visit our Responsible Gaming page for self-exclusion and limit-setting tools.